Certificate of Participation

PROCEDURES TO ACQUIRE A CERTIFICATE OF PARTICIPATION ON TEACHME.NG

Highlighted below are the basic procedures required by an individual or an organisation to acquire a certificate of participation on TeachmeNg, an online education platform posed towards providing quality educational programmes through affordable online tutorial classes and services.                

What is a Certificate of Participation?

A Certificate of Participation is a document that you can buy, to show that you’ve completed an online course. Statements are available for the vast majority of Teachme.ng courses in both digital and printed formats. Certificates of Participation imply neither the award of credit points by a university nor the conferment of a university qualification.

 

How do I qualify for a Certificate of Participation?

To be eligible to buy a Certificate of Participation from Teachme.ng, you must complete the majority of steps in our course/courses (by using the “Mark as complete” button on each step) and attempt all test questions. If you’re taking a course, we’ll email you once you become eligible. You can check how close you are to being eligible on your course progress page.

What does a Certificate of Participation look like? What information does it show?

Your Certificate will include your name; an outline of what you’ve learned on our platform (Teachme.ng) and how long it took; the logos of the university and other organisations associated with your course. In addition, your printed certificate will also include the lead educator’s signature.

Your Certificate will confirm that you’ve completed the majority of steps in a course and attempted all test questions, but it will not show your individual level of completion or your test scores.

 

How do I buy a Certificate of Participation on Teachme.ng?

If you’re taking a course, we’ll email you details of how to buy a Certificate of Participation, once you’re eligible for one.

To be eligible, you must complete the majority of steps in the course/courses applied for and  must attempt all test questions. You can check how close you are to being eligible on your course progress page.

When do I need to buy my Certificate? Can I buy it after the course has finished?

There is no deadline to buy a Certificate of Participation on Teachme.ng. You can buy one anytime after you become eligible. And all of our courses stay open after they finish, so you can complete them in your own time. You can see which Certificate you’re eligible for already on your profile page.

How much does a Certificate of Participation cost on Teachme.ng?

Certificate of Participation on Teachme.ng cost #5,000 excluding shipping. This price includes both a digital and printed version, and VAT or local sales tax.

How can I pay for my Certificate of Participation?

You can make a cash payment to Teachme.ng, or by using Visa, Mastercard, American Express cards, PayPal, Western Union. You can also pay by cash deposit in any of our bank account nationwide or any other payment methods at present.

Which currencies do you accept?

We only accept payment in Naira, Dollars and Pounds. A Certificate of Participation costs N3,000.00 only, excluding shipping.

For Dollars: 30 Dollars

For Pounds: 20 GBP

Note: We do not ship outside Nigeria, we would only send you the e-version of the certificate and you can give us a physical address to send the hard copy to in Nigeria.

How much do you charge for shipping on Teachme.ng?

We charge the following amounts for shipping printed Certificates to you:

  • N1000 for Major cities in Nigeria (36 State Capitals)
  • N2000 to not so popular cities (Cities other than the state capitals)

 

This shipping amount will be added to your order during checkout.

Where do you ship to?

We do not ship outside Nigeria, we would only send you the e-version of the certificate and you can give us a physical address to send the hard copy to in Nigeria.When will I get my Certificate of Participation?

We will be able to send your digital Certificate few hours after checkout by email. Depending on where you’re located, you’ll receive your printed Certificate around one to four weeks after you purchase it or after your course finishes (whichever is later).

 

My Certificate of Participation has not arrived yet. What can I do?

If you’ve been waiting longer than Five weeks for your printed Certificate, and your course/courses has already finished, you can get in touch to find out about your order.

Contact us at orders@teachmeng with your order number. This order number was included on the “Thanks for your order” page and in the confirmation email you received when you bought your Certificate.

There was a problem with my card. What should I do?

If your card was declined when you tried to pay for a Certificate, you should contact your bank. We are not given much information about why an individual card was declined, but your bank will be able to provide more information and ensure that future charges are accepted.

I did not receive a confirmation email. Was my payment successful?

We send you an email when your payment is successful. If you did not receive this, please check your “Spam” folder or make sure that the email address on your settings page is correct. If you cannot find the email, please make a note of your order number, which is shown on the “Thanks for your order page.” If you’re still unsure, contact us at orders@teachmeng.

Can I purchase a Certificate over the telephone?

Yes. At the moment we accept both online payment and also payment by telephone calls. But because of FRAUD, we prefer online payment as this allows our technical team to do normal checks.

Can I change my shipping address?

Yes, if we have not sent your Certificate already. Contact us at orders@teachmeng with your order number and we’ll confirm whether this is possible.

Can I get a refund?

The case(s) whereby you can apply to be refunded are briefly summarized below;

  • If you change your mind:

Where You cancel an order ONLY before we have shipped the Product(s), Your refund shall be for the full cost You paid for the Product(s), including the original delivery charges.

You are eligible for a full refund if you cancel your order for a Certificate of Participation within seven days of purchase or before we have shipped a printed certificate out to you, whichever is longer.

  • If there is a problem with your Product(s):

If you have returned the Products to us because they are faulty or mis-described, We will refund the price of the Product(s) in full, together with any applicable delivery charges, and any reasonable costs You incur in returning the Product(s) to us.

If your printed Certificate arrives damaged, or there is a problem with the information on the certificate, which is Teachme.ng’s fault, please get in touch and let us know. We will endeavour to make good the information on your digital Certificate and issue a corrected printed Certificate free of charge.

Please note that the name on your Certificate will be the name you used to register with TeachmeNg; this will be confirmed when you purchase your certificate and requests for exchanges or refunds based on name changes will not be accepted.

  • If you purchased multiple certificates at once

It’s not currently possible to purchase more than one Certificate of Participation at the same time, without paying shipping costs separately for each. If you wish to purchase multiple Certificates at once, we will happily refund the postage charged for additional Certificates if you contact us.

How to request a refund

To request a refund, contact us at orders@teachmeng with your email address and order number.

When and how do we issue refund

We will issue refunds within fourteen (14) days of:

  • our receipt of the returned Product(s); or
  • if earlier, the day on which you provide us with evidence that you have sent the Product(s) to Us.

We will refund You on the credit card, debit card or the bank account used by You to pay to Us at TeachmeNg.

 

Is it possible to pay for someone else’s Certificate of Participation (employee/student etc)

We have launched a beta voucher code system which enables organisations (such as educational institutions and companies) to pay in bulk for Certificates of Participation. If you would like to order vouchers or know more information please email orders@teachmeng with your enquiry.